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Care Coordinator – Pa(Allentown/Feasterville)

 

Bunny Home Care is looking  for an enthusiastic candidate to join our dynamic team

If you are an enthusiastic person and like building relationships with people this role may be a great match for you.

As a Care Coordinator You Will Be Responsible for:

 

  • Coordinating patient care among staff and organizations
  • Providing orientation/training to new caregivers.
  • Maintain compliance with caregiver clock-in and clock-out criteria.
  • Requesting authorization
  • Visiting patients in their homes as needed for care management.
  • Building ties with various Service Coordinators.
  • Improving satisfaction and caregiver/patient retention.
  • Creating patient calendars and quickly allocating workers to relevant schedules.
  • Listening to the needs of clients and matching them to the appropriate caregiver(s).
  • Plan and execute a schedule that ensures each client has at least one quality assurance every 60 – 90 days.
  • Meet with potential clients and family members to discuss their needs and provide solutions in the form of a Care Consultation.
  • Perform quality audits
  • Resolve caregiver and client grievances and complaints
  • Manage Caseload of 100+ patients
  • Managing last-minute call-outs and finding appropriate coverage.

Qualifications

 

  • 3+ Years’ experience in Home Care or Service Coordination or Health Care Industry.
  • The ability to work independently in a field position, with a self-starting, upbeat, positive, go-getter attitude.
  • A vehicle to get to clients in Montgomery County
  • Excellent organizational skills, problem-solving skills, and customer service.
  • Team player attitude
  • A warm, friendly, compassionate demeanor with elderly clients.
  • Demonstrated capability of maintaining strict confidentiality
  • Proven ability to generate leads and monitor referrals
  • Demonstrate excellent oral and written communication skills and the ability to listen effectively
  • Comfortable with closing/asking for business
  • Well-organized, accurate, and attentive to detail
  • Excellent communication, public relations and follow-up skills
  • Bilingual speakers are preferred
  • Driving Licence and vehicle to drive to client’s location is required

Working hours: Full-time  9 AM  – 5 PM EST (occasionally half day on weekend)

Work  Setting: When not working from the office  you  will be traveling to clients’ homes in Southern Montgomery Country: including Dresher, Abington, Jenkintown, Horsham, Hatboro, Elkins Park, Oreland, Huntington Valley, and Ft. Washington

We provide our services to the counties: Berks, Bucks, Chester, Delaware, Montgomery, Northampton, Lehigh, and Philadelphia.

Location: 

Allentown – Office address: 401 Walnut St #30 Allentown, PA 18102 USA

Near-Phila- 1000 Northbrook Dr Suite 124, Feasterville-Trevose, PA 19053, USA

Our mission at Bunny Home  Care as the premier home care agency in the community, is to continue providing high-quality care and support to our clients and their families. We believe that everyone deserves to be treated with dignity, respect, and dedication. Customer experience is our reputation!

 

Equal Employment Opportunity

Bunny Home Care provides equal employment opportunities regardless of age, sex, color, race, creed, national origin, religious affiliation, marital status, sexual orientation, veteran’s status or non-job-related disability. This is reflected in all employment practices and policies regarding hiring, training, transfers, rate of pay, termination and other forms of compensation.-